How it works
We get that buying a sofa bed online can be a big risk and an investment up front. We stand by our reviews (read below) and customer satisfaction and want to make it easier for you to feel comfortable choosing us.
If you are not completely satisfied with your sofa bed within 7 days of delivery, we offer a Buy-Back Guarantee under the following terms:
- The sofa bed must be returned to us using our designated courier service.
- The cost of the return delivery will be the customer’s responsibility and will be deducted from the refund amount.
- Refunds will only be processed after we have received and inspected the returned item. The sofa bed must be in its original condition, free from any damage, stains, or markings.
- If the item does not meet these criteria, we reserve the right to adjust the refund amount or decline the refund entirely.
Our Buy-Back Guarantee ensures peace of mind while maintaining fairness for all parties.